1:59 AM
Vinay Singh
There are many ways one can improve customer service, mainly through service standardization, best practices and employee training. While many companies look for ways to increase sales, only few might actually be interested in retaining customers. When it comes to making big time profits, no one can underestimate the importance of recurring customers for more sale volume, as compared to just one sale to a single a customer each time. This loyalty can only be achieved if an excellent, memorable and welcoming customer service, accompanies core service or product. Just a satisfied customer is never as good as a truly delighted customer.When you want to make a change to your customer call center service from being just satisfying to pleasing...
